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My daughter had to have her wisdom teeth removed. smilecare was an in network dental group so that's why we went. The cost was to be 99.00. Our insurance company requested a copy of the dentists license from them. Apparently they didn't do it in a timely manner and...
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1.0
#551244
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I'm soon to be 74. At the first appointment they took xrays and said I should have two teeth extracted and they wanted to schedule me for an appointment with their orthodontist. I'm sure there are a very few cases where an orthodontist would make sense for someone my...
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#512331
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Not one person in that office knows how to work with even one insurance company. Over a period of 18 months, they charged me for services that 'were not covered' according to the 'billing expert',totaling just under $2,000.00 . I later found out they received all those...
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Tamis2014
Tamis2014

Took smilecare to small claims and won easily! The judge was not amused with their incompetence!

#506368
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Listen! Lodge a complaint with FTC.com on line. I did. Do something beyond your complaint. Help yourself and everyone else. Let's shut these bad companies down! I received a $1,240. bill 18 months after services rendered. No explanation, nothing. This was previously...
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Anonymous
Anonymous

I'm glad to see that someone else can confirm my accusations that they are thieves.They charged me for something that the insurance company pays for in full, but I was unaware...

#501055
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Had several appointments with Smile Care in 2012. After each procedure, I was told my insurance did not cover what I had done. I was out-of-pocket about $2,000. I complained to my husband's HR rep about the lousy plan. She told me it was a great plan and all the...
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spencerk
spencerk

We are having the same issue except ours was much less. Only $500. We keep getting the run around in the from Costal Dental (corporate), the office in which the work was done...

#496539
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My wife got braces. Paid for 3 years. Insurance paid $1500.00 and I paid the remaining $2900.00. After two and a half years they claim we owed $133.00 and refused to check my wife's retainer until she paid the money. We already explained to them they were wrong...
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#484972
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Glad we switched our name--this company is a BULLY and rips people off! Nice! They made it clear to us they would take us to court. After reading what has happened to people they should be shut down!!!!!!!!!!!!!!! I have to write a 1oo words?? What can I say but...
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#474012
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I went in and got some work done. The doctor was great, staff was very nice, but unfortunately the office manager Susana Celaya runs the show at this office and is a terrible person who lies thru her teeth besides not knowing how to do her job! She promised me a...
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Anonymous
SuzanHasmanWhite

Susana Celaya has ruined many,many,people's live's and is {{Redacted}} not to mention about to lose her license.ILLEGAL,LIARS,and they have perjured thereselves on my records,...

#454792
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My wife went to the office in Rancho Cucamonga Ca. with a tooth ache. It was decided to extract the tooth and have an implant put in. My wife has coverage thou Medicare and a supplement insurance policy. When they advised of the cost the total was out- rageous. Her...
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#452318
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On Aug 2012, got my son's teeth extracted and they told me that it was covered through my insurance. June 2013, I got a letter from AWA collection that I owe $800 from Smile Care. I called Smile care and that's when I found out that the my Insurance hasn't paid for...
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Anonymous
Ithin***nowBetter

It sounds like you should check the financial agreement you signed with the dental provider. It may very well state that you are financially responsible for anything that your...

Anonymous
Andres

The same thing is happening to me right now. What did you end up doing after you called your insurance agency and they couldn't help? I really am trying not to get my credit r...

#446647
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