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Glad we switched our name--this company is a BULLY and rips people off! Nice! They made it clear to us they would take us to court. After reading what has happened to people they should be shut down!!!!!!!!!!!!!!! I have to write a 1oo words?? What can I say but...
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#474012
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I went in and got some work done. The doctor was great, staff was very nice, but unfortunately the office manager Susana Celaya runs the show at this office and is a terrible person who lies thru her teeth besides not knowing how to do her job! She promised me a...
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#454792
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My wife went to the office in Rancho Cucamonga Ca. with a tooth ache. It was decided to extract the tooth and have an implant put in. My wife has coverage thou Medicare and a supplement insurance policy. When they advised of the cost the total was out- rageous. Her...
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#452318
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On Aug 2012, got my son's teeth extracted and they told me that it was covered through my insurance. June 2013, I got a letter from AWA collection that I owe $800 from Smile Care. I called Smile care and that's when I found out that the my Insurance hasn't paid for...
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Anonymous
Ithin***nowBetter

It sounds like you should check the financial agreement you signed with the dental provider. It may very well state that you are financially responsible for anything that your...

Anonymous
Andres

The same thing is happening to me right now. What did you end up doing after you called your insurance agency and they couldn't help? I really am trying not to get my credit r...

#446647
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Sadly I thought for many years that Smilecare was the only office covered by my HMO Insurance, and the list of horrors is embarrassingly long. What I will say is that we have 100% dental coverage and consistently are given "treatment plans" that are pricier than if we...
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#440167
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I am referring to Smile Care in Mission Hills. I have also spoken to "Corporate" which has been absolutely USELESS. My daughter got her braces off almost 2 years ago in Nov. She got them off way early. I am due a refund for the extra months that I paid for. At one...
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#432118
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I admittedly hadn't visited a dentist in about 3 years. Last one I saw was my uncle, but he's two hours away. I went to Smile Care in San Diego (Mission Valley) and everyone was and has been super nice. I went in for a check up (last time I had zero cavities) and this...
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#407067
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Are you afraid to smile because others will see your bad teeth? Me too! Do you really Wish you could have a Gorgeous Smile? Me too! Guess What? You Can!! I know because I did something about mine, and so can you!! I went to the Orthodontist at SmileCare Orthodontics in...
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Anonymous
Cmon

This is so obviously a Smilecare employee.

#398456
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I paid for service that was never completed. I ask for a refund and it has been over 5 months and the employees or corporate have yet to return my phone calls. When I call and talk to the office manager, she lies and says she is not the manager and does not know why...
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Anonymous
SmileCare

Thank you for your comment. I'd like to help you, but your comment was posted anonymously. Please call the SmileCare Patient Relations team at 1-855-455-6601 for assistance....

#398000
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WORST EXPERIENCE EVER!! EPIC FAIL!! clerical staff gossip and speak about patient info in front office located in waiting rm. the dentist DAVID is a big Bee "S"er. his quality is based on commission. that should say it all. this guy is in it for the dollar not the...
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#393721
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