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We've been going to Smilecare for almost 2 years and in that time we've never received a noticed of debt owed. We've tried contacting them several times for information and to pay it. All we want to do is pay our debt. We were given their corporate number for Costal...
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3.0
I liked
  • Dental work
I didn't like
  • Customer service
#609596
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Ive been trying to get my refund I am owed going on 3 years!!! ridiculous!! EVERY SINGLE PERSON I have dealt with has dropped the ball. Ive called 10 times in the last 3 days leaving messages. Corporate does not answer phone or return phone calls. They are all useless....
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Anonymous
Anonymous

Coast Dental Inc: The CDI Group, Inc: Gold Plan: My Smile: Gentle Dental: Smile Generation Financial: Pacific Dental Services: THEY ARE ALL THE SAME GROUP!!Advertised $59 ende...

Anonymous
Princess Elsa

I DON'T UNDERSTAND WHY THIS REVIEW HAS THE "MISSION VALLEY" OFFICE ON THE TITLE WHEN THE REVIEW IS FOR ONE OF THE LOS ANGELES OFFICES.I HAVE GONE TO THE MISSION VALLEY CLINIC ...

1.0
Mission Hills, California
I didn't like
  • No do not deserve 1 star
#588676
Reply to reviews
Smile Care in Vista charged for services agreed upon, but they never performed. They said it takes 90 days to process a refund. It has now been 10 months. They have told me a check has been issued and mailed to me for each of the 5 last months now. Lately, they do not...
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1.0
#586963
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Smilecare Dental Service Review

Smilecare Dental
#685926
1.5
Details
I was referred to Smile Care Lancaster office by my insurance company. I was very disappointed to learn that they are in the business of only making money. The up sale is their speciality. It was obvious that they have no intention on working with my insurance company.
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Customer service
Diversity of Products or Services
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Product or Service Quality
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Smilecare Dental Dentures Review

Smilecare Dental
#682970
My husband had his dentures done through smile care. Theyve never fit. They tried putting a "polymer gel" on th hem to "fix" the problem. In rhe next room was a man having the same problem. Third visit to fix them today, we want our money back!!
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Dental Work Review

Smilecare Dental
#571657
I am very disappointed with smile care they charged me hor stuff that was not really needed & took forever to get back with me. I'm will be asking for refund of the money I spent . I will not recommended anyone else to you guys
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SmileCare Dentistry is by far the worst Dentist office I have wver been to!!! They ripped me off out of $9,000!!!! I got general dentistry swrvices which were subpar and i was suckered into into braces and promised a ferari look! I was told constantly that I would be...
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Anonymous
Nancy

I wish I would have read this im about 5000 dollars in with my daughters braces and now if her braces are still on after the 2 years we need to pay for visits! This place is a...

Anonymous
Nomore

I had the same issue with SmileCare in Carson, Ca!!!!!

1.0
#556830
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My daughter had to have her wisdom teeth removed. smilecare was an in network dental group so that's why we went. The cost was to be 99.00. Our insurance company requested a copy of the dentists license from them. Apparently they didn't do it in a timely manner and...
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1.0
#551244
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I'm soon to be 74. At the first appointment they took xrays and said I should have two teeth extracted and they wanted to schedule me for an appointment with their orthodontist. I'm sure there are a very few cases where an orthodontist would make sense for someone my...
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#512331
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Not one person in that office knows how to work with even one insurance company. Over a period of 18 months, they charged me for services that 'were not covered' according to the 'billing expert',totaling just under $2,000.00 . I later found out they received all those...
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Tamis2014
Tamis2014

Took smilecare to small claims and won easily! The judge was not amused with their incompetence!

#506368
Reply to reviews
Listen! Lodge a complaint with FTC.com on line. I did. Do something beyond your complaint. Help yourself and everyone else. Let's shut these bad companies down! I received a $1,240. bill 18 months after services rendered. No explanation, nothing. This was previously...
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Anonymous
Anonymous

I'm glad to see that someone else can confirm my accusations that they are thieves.They charged me for something that the insurance company pays for in full, but I was unaware...

#501055
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Had several appointments with Smile Care in 2012. After each procedure, I was told my insurance did not cover what I had done. I was out-of-pocket about $2,000. I complained to my husband's HR rep about the lousy plan. She told me it was a great plan and all the...
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spencerk
spencerk

We are having the same issue except ours was much less. Only $500. We keep getting the run around in the from Costal Dental (corporate), the office in which the work was done...

#496539
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My wife got braces. Paid for 3 years. Insurance paid $1500.00 and I paid the remaining $2900.00. After two and a half years they claim we owed $133.00 and refused to check my wife's retainer until she paid the money. We already explained to them they were wrong...
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#484972
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