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These people at Galaxi Way in Concord have such a poor work ethic. You make an appointment and they don't even register it in their computer. They do not send you a courteous reminder of it. So whe you show up they're not aware of this. Then they submit a line of...
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#1102520
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Awful poor customer service and the Doctor yell at me spitting while my child been in pain and because of his staff big mistake they took it out on me and my child We left I could hear them talking in Farsi and another thing when I was there I notice that people still...
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#1021888
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Santa Rosa Smilecare exam areas are disgusting! When I exspress my concerns to the assistant she told me the Corporate office cut cost by terminating the cleaning service. They now make the dental assistants responsible for keeping a CLEAN and STAROL exam area. The...
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#966922
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Smilecare Dental - Holy *** what happened to denistry?

Smilecare Dental
#1092824
1.0
Details
Smile care concord is what is wrong with america today. No customer service but expect big bucks for terrible care. My old-school oral surgeon says welcome to the new age of dentistry,I told him no way as I would rather pay an old dentist cash than tollerate these wallet raping morons and thier retard receptionists.
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Smilecare Dental Service Review

Smilecare Dental
#957134
I would stay away from dr. Gill we are taking her to court dr gill grinded my moms tooth down so fare she no longer can put the crown on the tooth, then they told my mom they can't do anything for her , to find a new dentist this dental office is crazy every one should stay away from this office.Total slim balls. Sofia cristo
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Smilecare Dental Service Review

Smilecare Dental
#779963
The Orthodontist employed at Smile Care in Modesto, Ca. Has zero regard for her patients... It is routine to wait over an hour from scheduled appts because the doctor hasn't arrived to work... She consistently shows no concern that many of her patients have school and the parents have jobs... Worst customer service we have ever encountered.
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Smilecare Dental Appointment Review

Smilecare Dental
#771322
1.0
Details
I would like caution everyone about going to smilecare dental. This place is never consistent because they have new staff very often. They cancelled my appointment three times because of over scheduled. It's the joke of place!
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Santa Rosa Smilecare exam areas are disgusting! When I exspress my concerns to the assistant she told me the Corporate office cut cost by terminating the cleaning service. They now make the dental assistants responsible for keeping a CLEAN and STAROL exam area. The...
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#966919
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Coast Dental Inc: The CDI Group, Inc: Gold Plan: My Smile: Gentle Dental: Smile Generation Financial: Pacific Dental Services: THEY ARE ALL THE SAME GROUP!! Advertised $59 ended up paying much more. Sold me Dental insurance, but it isn’t really dental insurance....
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#856932
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HOW DO I MAKE IT SHORT? I went to Santa Rosa Smile Care to have some Tori's removed from under my tongue! Gave me novicane & I NEVER SAW ANYONE FOR ALMOST 40 minutes! I got up & LEFT told my son I will NEVER GO BACK HERE!!  THERE had been OTHER ISSUE"S but not...
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1.5
I didn't like
  • Surgeon that was to do dental work
  • No do not deserve 1 star
#660479
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Smilecare over charged me during my visits. Normally, I would wait for Explanation of Benefits to ensure I am paying correct amount, but they insisted on up front payment. I didn't know until I was sent to collections without notice, and I only discovered this because...
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Anonymous
S***ie

Same thing happened to us here in Fresno, CA. Paid up front and now we are owed over $4,000 refund.

1.0
Fresno County, California
I didn't like
  • Customer service
#645947
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This is a continuation...posted about four....im more than pissed..i was traumatized today....the dentist at Vallejo Smile Care who is probably not even licensed. ...first he call me "sweet" and is very condescending, but i told him that he may call me dr.bachmeier,...
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Anonymous
Anonymous

What laws do you think were broken? Why do you think the dentist wasn't licensed? You are sounding crazy. Before you complain to the parent company, calm down.

#633352
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TITLE SAYS IT ALL - THESE *** ARE CORRUPT SINISTER AND MORALLY BANCRUPT THEY CARE LESS ABOUT PAIN TOOTH PAIN AND CARE AND MORE ABOUT PADDING THEIR FEES IF YOU HAVE GOOD INSURANCE, THIS PRACTICE IS A JOKE IVE HAD TWO OF THE WORST EVER DENTAL EXPERIENCES EVER IN MY 60...
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Anonymous
Anonymous

You have to have a companion with you for any kind of surgery involving sedation. That's standard process everywhere. They could be breaking the law by doing what you wanted...

#618186
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Medi-Cal assigned me to Smile Care. I called seeking care for a huge toothache and newly cracked molar. The operator was friendly until she found out I had Medi-cal, then told me they do not accept Medi-Cal. Then why does your website say you do, and why did MediCal...
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Anonymous
Angela

If you voted for Obama, then you should realize you now one of his victims of Democratic policies re: ACA and Medi-Cal.

Anonymous
SmileCare

SmileCare apologizes for any miscommunication which may have occurred, and asks that you contact our Patient Quality Assurance Department by calling 1-855-455-6601. A Patient ...

1.0
#612897
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