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Smilecare Dental

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27 complaints

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Community Dental Services, Inc., doing business as SmileCare Dental Group, provides dental care services in California, Nevada, and Texas. It owns and manages group dental practices, as well as sells DHMO/discount dental plans to commercial groups and individuals. The company provides general and preventive care, orthodontic, pedodontic, periodontitic, endodontic, oral surgery, and dental hygiene services; and cosmetic dental services, including teeth whitening, veneers, crowns, and other cosmetic procedures. It also offers preventive and wellness care programs, and dietary management. Community Dental Services, Inc. was founded in 1977. The corporate office of the company is based at PO Box 18917,

Irvine, CA 92602-8917, United States. The customer service is available at (800)764-5393, (714)708-5300, and (714)708-5399. Please try to contact Smilecare Dental Customer Service directly prior to posting any complaints on this site.

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Smilecare Dental Complaints & Reviews

Smilecare Dental Reviews

Anonymous
Smilecare Dental - Smilecare:

Had veneers put in 8 years ago. smilecare did substandard job, they didn't warn me about the veneers falling out. distal openings existed in 4 veneers, bacteria entered betwee...

#284258
Dec 27, 2011
60

Lairish
Smilecare Dental - Bait and switch...again...

Moreno Valley - Smilecare1st issue - told by Smilecare that our insurance company denied payment for xrays. Talk to insurance company. Claim was NEVER submitted.

#259221
Sep 01, 2011
109

Barbab
Smilecare Dental - Smilecare City of Industry Dr Adourian

We have been going to this office for about 5 years and they have not changed the way they do business. Several office managers have been replaced but same issues. Worst front desk...

#255892
Aug 16, 2011
125

Denisepa...
Smilecare Dental - Smile Care

I took my eight year old granddaughter to Smile Care today on a referral because the other dentist didn't speciaize in children and my granddaughter was not cooperative. The d...

#252143
Jul 29, 2011
101

Pissedof...
Smilecare Dental - SMILECARE-FRESNO SHAW

This location is crazy! They have a few staff members that actually know what they are doing. The little receptionist, Kerri, she is rude and does truly not know anything at all! S...

#240071
May 27, 2011
146

Anonymous
Smilecare Dental - Horrible Office Manager

Smile Care in Bakersfield is the most unprofessional dental office that I have ever been to in my entire life. First of all, their manger Crystal Beauchamp is a horrible manager. a...

#239056
May 22, 2011
153

Bjbinsjo...
Smilecare Dental - SmileCare San Jose - Beware!

Worst dental experience in my all my years. Chose this outfit because they were on my insurance and close to where I live. This "operation" is characterized by ncompetance from re...

#209687
Dec 02, 2010
174

Kassie6269
Smilecare Dental - Just not ethical

I will never go to Smilecare again, and have told everyone I know how terrible they are! I had a routine cleaning with them after paying $850 for work done a few weeks before!!! No...

#204706
Oct 28, 2010
163

Rexacrouch
Smilecare Dental - SmileCare Scam

The SmileCare (Smile Care) Scam involves SmileCare telling you that your insurance will cover a certain percentage of the the work to be done. Four months later you learn that Smi...

#202328
Oct 12, 2010
245

Anonymous
Smilecare Dental - Smilecare IS THE BEST, EVER!

My experience at Smilecare was nothing short of exceptional. Two things I hate most about the dentist: a long wait in the waiting room and rude staff that always seem to hate their...

#194402
Aug 17, 2010
191

Anonymous
Smilecare Dental - Great First Impression

My experience at Smilecare was nothing short of exceptional. Two things I hate most about the dentist: a long wait in the waiting room and rude staff that always seem to hate their...

#194400
Aug 17, 2010
160

Vickie b...
Smilecare Dental - Not so good

They tried to way overcharge me, double dipped with my insurance company, and myself already paying full price for crowns, the periodontist who pulled my daughter's wisdom teet...

#192868
Aug 07, 2010
130

Anonymous
I hate Smilecare Dental....

Those worse dental office...My daughter had an appt. and we had to waite for an hour to be called. I approach the reception and told me she just got back from lunch. I really don&#...

#192330
Aug 03, 2010
162

Liznzad
Smilecare Dental - SmileCare is purposely ripping people off!

I was over billed atleast 4 times and if I hadn't payed close attention they would have gotten away with it. This last time they over charged me 100+ dollars and I refused to pay m...

#189961
Jul 17, 2010
191

Smileyou...
Smilecare Dental - Smile your care sucks

In January, I was told that my insurance would cover certain treatments. I asked twice to make sure and was told that it was covered. If it wasn't covered, I wouldn't have done it!...

#185981
Jun 15, 2010
245

Alisonlu...
Smilecare Dental - Smilecare- What's all the fuss about???

Before going anywhere, i always look up reviews on the business. I have read a lot of mixed comments on Smilecare... Despite the negative, I decided to give the dentistry chain a s...

#182376
May 17, 2010
156

Anonymous
Smilecare Dental Carson Ca

This Dental Office convenced me to have a root canel .Which I explained to them I could not afford because this same tooth was worked on before by this office and I was charged for...

#173304
Mar 02, 2010
682

Bagwoman
Smilecare Dental is a joke!

I was a member of Smilecare dental group until. I realized they treat you like a herd of cattle. Any appt I made for me and/or my daughter ended up in a 2 hour wait BEFORE we were ...

#166536
Jan 04, 2010
406

Anonymous
Smilecare Dental - Smilecare in Elk Grove, CA. Worst customer service I've ever seen in my life.

This office has the worst customer service. The receptionist are very unproffessional and the Office Manager is not too far off. I think all of them club it together and while sit...

#165725
Dec 27, 2009
289

Anonymous
Smilecare Dental - SmileCare on 1242 E. Main St El Cajon Ca bad service & degrading & lied when I wanted my X rays.

I have never had worst treatment in any health care situation then I had this last week when I decided to go to SmileCare in my area ( see Title ). I never received consultation li...

#162441
Nov 19, 2009
251

Ed5631
Smilecare Dental - Cheap Price for Cheaper Service

Our family had been SmileCare Rosemead for more than 18 months. Although it look like given your discount, the quality of service won't reach the price you pay. Their business is...

#161102
Nov 04, 2009
207

Anonymous
Smilecare Dental - Loss of teeth due to negigence

I payed for a bridge but it was never delivered. The dentist stopped treatment after extracting a moler and exposing my gums stating that I needed a root canal(which by the way was...

#160262
Oct 27, 2009
246

TOM HINK...
Smilecare Dental - BAIT AND SWITCH OVER CHARGES

I recently went to Smile Care as recommended provder from Careington Dental disc. plan. They do not explain the services, do not stand by their estimates, charge excessively for ve...

#160012
Oct 23, 2009
319

Pamwam
Smilecare Dental - Smilecare stole my money

I'm very unhappy with the service that I received from Smilecare on Manchester and Normandie, in California. I paid in full for a root canal that was never completed, and the offic...

#145410
Feb 17, 2009
379

Bmsbabe
Smilecare Dental - SmileCare should be Smile Car (as in dealership)

This place is run like a car dealership. We went in for check ups and cleaning over a year ago, there are 7 of us. To date not 1 person had a cleaning done! We have spent ...

#144689
Jan 28, 2009
360

Apacson
Smilecare Dental - Manager tells you credit to be issued and then you turn over to collection agency

Smile care Dental, their so call professionals say your tooth ache is due to a bruise tooth. However you do need some crowns and other work in which I did not go in for. This place...

#133343
Aug 30, 2008
323

Danbarne...
Smilecare Dental - Botched Root canal

In 2005, I received a root canal from SmileCare Family Dentistry (15643 Sherman Way # 300, Van Nuys, CA). During the procedure the Novicane had no effect. I explained this to the ...

#133206
Aug 29, 2008
650
Reviews 1-27 of 27

Related Information

Dental Services
Dentists diagnose, evaluate, prevent and/or treat disorders, diseases, and/or conditions of the oral cavity - teeth and tissues. They also give advice and administering care to help prevent future problems. The dentists provide instruction on flossing, brushing, diet, the use of fluorides, as well as other aspects of dental care. These doctors remove tooth decay, examine X rays, fill cavities, straighten teeth, place protective plastic sealants on children's teeth, and repair fractured teeth. They also perform corrective surgery on gums and supporting bones to treat gum diseases. Dentists extract teeth and make measurements and models for dentures in order to replace missing teeth. They also write prescriptions for antibiotics and other medications as well as administer anesthetics. Dentists use a variety of equipment, which include x-ray machines, mouth mirrors, drills, forceps, probes, brushes, and scalpels, to name just a few. They wear gloves, masks, and safety glasses to protect themselves and their patients from infectious diseases. Most dentists are general practitioners they handle a number of dental services. Other dentists practice in any of nine specialty areas. They may be orthodontists; pediatric dentists; oral and maxillofacial surgeons; prosthodontists; endodontists; periodontists; public health dentists; oral pathologists; as well as oral and maxillofacial radiologists.

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